Terms of Service

Revloom LLC — ReVloom, Squintly, and revloomapp.com

Effective date: September 9, 2026

These Terms of Service are an agreement between you and Revloom LLC (“Revloom”, “we”, “us”), an Oregon limited liability company, about your use of our products: the ReVloom iOS application for businesses, the Squintly Android application, and the revloomapp.com website (each a “Service”). By creating a ReVloom account, or by using Squintly or this website, you agree to these Terms. If you do not agree, please do not use them. Please read them alongside our Privacy Policy.

The two apps are different products for different users. A section that names one product applies only to that product. Sections that do not name a product apply to all of them. In particular, the AI and review-platform terms apply only to ReVloom, and the facial-analysis, medical-device and cosmetic terms apply only to Squintly.

These Terms are published in English. Any right you have under the law that applies to you is unaffected by the language this document is written in.

1. Who may use each product

ReVloom. You must be at least 18 years old and authorized to manage reviews for the businesses you connect. By using ReVloom you represent that you meet these requirements and that you have authority to bind any business entity on whose behalf you act.

Squintly. Squintly is not intended for children under 13. To use it you must be at least 13, or older if the law where you live sets a higher minimum age for using a service like this without additional consent. If you are under the age of legal majority where you live, you may use Squintly only with the permission and, where the law requires it, the supervision of a parent or legal guardian — and only they can agree to these Terms on your behalf. Nothing here overrides a stricter requirement in your local law.

The ReVloom age requirement does not apply to Squintly, and the Squintly age requirement does not apply to ReVloom.

2. What ReVloom is

ReVloom provides AI-assisted tools that help businesses — including restaurants and other small and medium-sized businesses — draft replies to customer reviews. The Service includes:

  • AI-generated reply drafts using OpenAI language models
  • Google Business Profile integration for reading authorized reviews and submitting replies
  • Screenshot-based review import with AI vision text extraction
  • Subscription management and usage-quota enforcement

ReVloom generates drafts. You remain responsible for reviewing, editing, approving and publishing every reply. Where you connect Google Business Profile, ReVloom reads the business and review information you authorize and submits a reply to Google only after you review it and choose to send it — ReVloom does not post on your behalf without your action.

ReVloom is not affiliated with, endorsed by, or partnered with Google, Yelp, TripAdvisor, DoorDash, or any other review platform.

3. ReVloom: AI-generated content

AI replies are drafts, not final decisions. You are responsible for reviewing, editing and approving all content before publication.

You acknowledge that AI-generated suggestions may contain errors, omissions, outdated information, or language inappropriate for your specific situation. ReVloom does not guarantee the accuracy, completeness, or suitability of any AI-generated reply.

You bear full responsibility for any content you choose to publish to any review platform. Revloom does not provide legal, medical, HR, regulatory, or professional advice of any kind. Sensitive situations — including health concerns, legal claims, or discrimination allegations — may require professional judgment or legal counsel that no AI tool can substitute for.

4. ReVloom: review platform compliance

Each review platform (Google, Yelp, TripAdvisor, and others) has its own terms of service and community guidelines governing owner responses. Revloom makes no representation or warranty that use of ReVloom, or the content it generates, will comply with any particular review platform’s policies. You are solely responsible for ensuring that any reply you post complies with the applicable platform’s guidelines.

5. ReVloom: account responsibility

  • You are responsible for maintaining the security of your account credentials.
  • You must be authorized to manage replies for any business you connect.
  • You agree not to share account access with individuals unaffiliated with your business.
  • You are responsible for all activity that occurs under your account.
  • You must notify us promptly at hello@revloomapp.com if you suspect unauthorized access.

6. What Squintly is

Squintly is a cosmetic and habit-awareness tool. It estimates facial movement on your device to help you notice sustained facial tension, and nudges you gently when it does. It has no account, and it works without sending your facial information to us.

7. Squintly: not a medical device

Squintly is not a medical device. It does not diagnose, treat, cure, or prevent any medical or dermatological condition, and it is not a substitute for professional medical advice. If you have a concern about your eyes, your skin, or your health, please speak to a qualified professional.

This section is about Squintly. ReVloom makes no medical or cosmetic claims of any kind and is not covered by it.

8. Squintly: no guarantee of accuracy, no cosmetic guarantee

Estimating facial movement is inherently imperfect. False positives and false negatives will occur. Squintly does not guarantee detection accuracy. Squintly does not guarantee wrinkle prevention, reduced facial lines, or any other cosmetic result.

9. Squintly: device and camera requirements

Squintly requires a working front camera and a device capable of running its on-device analysis. Performance depends on your device, lighting, and how you position it.

10. Your licence, our property, and your content

We grant you a personal, revocable, non-exclusive, non-transferable licence to use each Service in accordance with these Terms and its documentation.

What we own. Revloom’s software, prompts, workflows, interfaces, brand assets, and service infrastructure are owned by Revloom and protected by intellectual property law. We do not own the third-party AI models our software calls; those belong to their providers and are used under their terms.

Your content. As between you and Revloom, you retain whatever rights you have in the business data and content you provide. Review content written by customers remains subject to the rights of its authors, of the platforms that host it, and of any other applicable rightsholders — using ReVloom does not give you rights in a review you did not write. Revloom claims no ownership of your business data or of review content merely because it is processed by ReVloom.

Licence to us. You grant Revloom a limited, non-exclusive licence to host, process, transmit, and display the content you provide, only as reasonably necessary to provide, secure, maintain, and improve ReVloom for you. This licence does not permit us to use your customer review content to train Revloom-owned AI models, consistent with our Privacy Policy, and it ends when the content is deleted, except for copies retained as described in that policy.

11. Acceptable use

You agree to use our Services only for lawful purposes and in accordance with these Terms. The following are prohibited:

  • Using ReVloom for businesses you do not own or are not authorized to represent
  • Sending automated, scripted, or bulk requests outside the app interface
  • Attempting to reverse engineer, decompile, disassemble, scrape, or extract our software, prompts, workflows, or platform — except to the extent that applicable law expressly permits such conduct despite a contractual restriction, in which case you may do only what that law permits
  • Creating multiple accounts to circumvent usage limits
  • Reselling or redistributing reply generation capabilities to third parties
  • Submitting fraudulent, fabricated, or misleading review content
  • Any activity that violates applicable law or the rights of others

12. ReVloom: fair use

ReVloom’s plans are designed for normal business use — responding to genuine customer reviews with thoughtful, personalized replies. In cases of unusually excessive or automated activity, we may temporarily rate-limit your account, contact you to understand your use case, or in severe cases suspend access. We prefer to resolve issues through conversation first. Contact us at hello@revloomapp.com if you have questions about your usage.

13. Subscriptions and billing

ReVloom. The released version of ReVloom does not currently offer in-app purchases. Free accounts are subject to usage limits enforced by our servers, which we may adjust with reasonable notice. If we offer paid ReVloom subscriptions, the purchase terms displayed to you at the time of purchase, the rules of the applicable app store, and applicable law will govern billing, renewal, cancellation and refunds, and Revloom will not receive or store your full payment-card details. You can manage or cancel an app-store subscription through that store’s own controls, and you can also contact us at hello@revloomapp.com about a billing question.

Squintly. Squintly offers an optional paid subscription, Squintly Pro, with weekly, monthly and yearly plans. Subscriptions are sold, billed and managed through Google Play at the price shown for your region, and payment is charged to your Google Play account at confirmation of purchase. Subscriptions renew automatically unless cancelled. You may cancel at any time through Google Play (Subscriptions). Unless applicable law or Google Play provides otherwise, cancellation generally takes effect at the end of the current paid billing period, and your Pro access remains available until then. Uninstalling Squintly does not by itself cancel a subscription — cancel through Google Play. Refunds are governed by Google Play’s policies and by applicable law. Prices may change; any change applies to future renewals only, after notice through Google Play. Where a free trial or introductory offer is shown, its terms are those displayed by Google Play at the time of purchase.

Neither product’s billing terms apply to the other.

14. Modifications to the Services

We may add, modify, or discontinue features at any time. We will provide reasonable advance notice for material changes that affect core functionality. Where the law that applies to you gives you a right to reject such a change, to cancel, or to a remedy, that right is unaffected.

15. Disclaimer of warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR APPROPRIATE FOR ANY PURPOSE.

This section applies to the extent permitted by the law that applies to you; see section 18.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REVLOOM AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE ANY SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ReVloom only. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO REVLOOM IS LIMITED TO THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID REVLOOM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $50. This monetary cap applies to ReVloom only; it does not apply to Squintly.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

17. ReVloom: indemnification

You agree to indemnify, defend, and hold harmless Revloom and its officers, directors, employees and agents from any claims, damages, losses or expenses (including reasonable legal fees) arising from: (a) your use of ReVloom; (b) any content you post to review platforms using ReVloom; (c) your violation of these Terms; or (d) your violation of any third party’s rights or any applicable law. This section applies to ReVloom, a business service, and does not apply to consumer use of Squintly.

18. Your rights under local law

Nothing in these Terms excludes, restricts, or waives any right or remedy you have that cannot lawfully be excluded, restricted, or waived under the consumer law that applies to you. That includes, where applicable, statutory warranties and consumer guarantees, mandatory refund and cancellation rights, and any liability that cannot be limited by agreement. Where a term in this document conflicts with such a right, that right prevails and the rest of these Terms continue to apply.

19. Termination

You may stop using any Service at any time. For ReVloom you may delete your account at any time in the app; deleting your account ends your access to that account and to the data in it. Deleting a ReVloom account does not by itself cancel a subscription that is managed by an app store — if paid subscriptions are offered, manage or cancel them through that store’s own controls. For Squintly, uninstalling the app ends the licence; it does not by itself cancel a Google Play subscription (see section 13).

We may suspend or terminate your access if you violate these Terms, engage in abuse or fraudulent activity, or if we discontinue a Service. Sections 3, 4, 7, 8, 10, 15, 16, 17, 18, 20, 21 and 22 survive termination, as do any other sections that by their nature should.

20. Changes to these Terms

We may update these Terms. If a change is material, we will update this page and the corresponding text in the relevant app with a new effective date, and give notice where appropriate. Where the law that applies to you requires your affirmative agreement to a material change, we will seek it, and continued use alone will not be treated as agreement where that law provides otherwise. If you do not accept an updated version, you may stop using the Service.

21. Governing law

These Terms are governed by the laws of the State of Oregon, United States, without regard to its conflict-of-law principles — except where the mandatory law of the place where you live gives you protections that cannot lawfully be waived, in which case that law applies to the extent of the conflict.

This clause chooses the law that governs our agreement. It is not a statement about where our products are available: Squintly is distributed internationally, subject to Google Play availability and to applicable law, and ReVloom is distributed through the Apple App Store subject to the same limits.

22. Disputes

If something goes wrong, please write to us first — hello@revloomapp.com for ReVloom or this website, hello.revloom@gmail.com for Squintly. We would rather resolve it directly. For ReVloom, you agree to attempt informal resolution for at least 30 days before filing a formal legal claim.

A dispute that is not resolved that way may be brought in the state or federal courts located in Oregon, and each of us consents to the jurisdiction of those courts. This is not an exclusive forum: you keep any right applicable law gives you to bring a claim where you live, or to use a consumer dispute-resolution body available to you there.

There is no mandatory arbitration in these Terms, no class-action waiver, and no jury-trial waiver.

23. General provisions

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Revloom regarding the Services.

Severability. If any provision is found unenforceable, the remaining provisions continue in full force and effect.

No waiver. Our failure to enforce any right or provision does not constitute a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

24. Contact

Revloom LLC

ReVloom and this website: hello@revloomapp.com

Squintly: hello.revloom@gmail.com